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          200-5000 Yonge Street
          Toronto, Ontario M2N 7E9
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          ivari
          P.O. Box 4241, Station A
          Toronto, ON M5W 5R3
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        • Financial quick links
          • Fund facts & performance updates
          • Net Rates of Return and Prices
          • Fund code finder
          • Segregated fund financial statements
  • About ivari
        • Contact
        • Main reception
          416-883-5000

          Corporate mailing address
          ivari
          200-5000 Yonge Street
          Toronto, Ontario M2N 7E9
        • Policy-related contact
        • Are you a policyholder with ivari?
          Please use this mailing address for all policy-related correspondence

          Policy-related mailing address
          ivari
          P.O. Box 4241, Station A
          Toronto, ON M5W 5R3
        • Customer service
        • Toll free: 1-800-846-5970

          For general inquiries:
          [email protected]

          Need to send us something?
          Send requests securely
        • About us
          • Company information
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Value-added benefits from ivari provide policyholders access to extra services and support at no additional cost.

Maple Healthcare

With ivari’s Critical Illness Insurance, persons insured and their eligible dependents* have free access to round-the-clock online medical care from qualified medical professionals without ever having to meet in-person. It’s quick, easy, safe, and convenient!

Maple for Simply Simplified Issue and Simply Guaranteed Issue policyholders

Benefits of Virtual Healthcare by Maple:

  • Connect with a doctor in minutes
  • Access care around the clock (up to 4 consultations annually)
  • Communicate via text, video, or audio
  • Receive advice, prescriptions, labs, and more
  • Manage and store your medical records
  • Obtain expert medical opinions from specialty providers

Maple resources

  • Detailed responses to frequently asked questions
  • Maple Policyholder Flyer
  • Maple Policyholder Overview Guide
  • How to access Maple
  • Family Sharing Feature
Register for Maple today!

Learn more about ivari’s Critical Illness Protection insurance here.

Maple health and wellness tips

10 tips to prepare for a healthy spring

Spring is an excellent opportunity to rejuvenate your health and well-being. Here are 10 tips to help you prepare for a healthy season. 1. Build a workout plan Regular physical activity can boost your lifespan and overall health. Aim for at least 2.5 hours of moderate to vigorous aerobic exercise...

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What health appointments should women make as they age?

As women age, their healthcare needs evolve, requiring regular check-ups, screenings, and immunizations to maintain overall well-being and prevent serious conditions. Preventive health measures can help extend life expectancy by up to 10 years. Annual Check-Ups Primary Care: Regular visits help track health trends, monitor vital signs, and ensure necessary...

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Cold weather, healthy kids: Your winter wellness playbook

Kids never seem to get sick at convenient times — it’s often right before an important event or late at night. Knowing whether they need a doctor’s visit can be unclear. If your child needs a doctor’s note, or you have health concerns, Maple is available 24/7 to connect you...

Read More

Keep your spring allergies at bay

Spring brings a lot of joy. But when pollen levels are high, dealing with allergies can be tricky and affect your quality of life. Rest assured, with your ivari Critical Illness policy, you can access a healthcare provider online for health support and allergy prescriptions. A mix of preventive tips...

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ivari Critical Illness policyholders can enjoy peace of mind anytime with Maple’s 24/7 virtual care

What’s great about being an ivari Critical Illness policyholder? Maple! ivari Critical Illness policies include access to Maple - Canada’s leading 24/7 virtual care solution.This value-added partnership gives clients access to visit with a doctor or nurse practitioner who can advise, diagnose, and treat policyholders and their eligible dependents* in...

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The key to long-term wellness starts with 8 healthy habits

Making simple lifestyle changes and seeking regular medical care can be lifesaving. Here are eight reasons to see a doctor even if you feel fine. 1. Your family medical history changes. Genetics play a role in many forms of disease, and if family medical history has changed, chances are their health...

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Blue Monday – Tips for a brighter day

Mondays can be tough as they mark the end of the weekend and the start of the work week. However, the third Monday of January, known as Blue Monday, is considered the most dreaded. This year, Blue Monday falls on January 20. On this day, you might feel stressed by...

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How to talk to a doctor online, 24/7 for flu symptoms

It’s coming: The flu. Every year, like clockwork, Canadians start an epic battle with germs. Coughs, runny noses, and sneezing – they’re inevitable. Flu season leaves many Canadians crowding into germy waiting areas at their local walk-in clinic. Others are spending hours in the ER for minor issues like prescription renewals....

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Heat exhaustion vs. heat stroke: what’s the difference?

Protect yourself from heat exhaustion and heatstroke this summer It’s easy to get caught up in summer fun outdoors, but becoming overheated can may increase your internal body temperatures faster than your body can cool down. This may result in heat exhaustion or heatstroke. Heat exhaustion is uncomfortable as your...

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How to prevent food poisoning

Summer brings increased risk of foodborne illness Food poisoning affects four million Canadians each year, with cases of particular foodborne illnesses spiking in the warmer weather. One of the prime reasons is people tend to eat outside more during the summer months and this can make handwashing and utensil hygiene...

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Steps you can take after a cancer diagnosis

There is no way to sugarcoat it. A cancer diagnosis is tough, and it can make you feel helpless, lost, and confused. If you or a loved one has just received one, these tips can help you navigate this journey. Write down questions to ask before appointments with healthcare providers....

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How to handle arthritis in winter

Does your arthritis get worse in the winter? You’re not alone. Seasonal changes can greatly impact arthritis symptoms. And while it’s not possible to fully prevent increased joint pain and stiffness in cold weather, you can do a few things to help. Stay warm. Keeping your body warm can relieve...

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Managing the seasonal flu

Flu season lasts from winter until early spring, and catching it can take you down for the count. For those with weakened immune systems, it can have serious complications. While the flu virus is everywhere throughout these months, there are a few things you can do to protect yourself. This...

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*Eligible dependents are anyone for whom the person insured is legally authorized to make healthcare decisions (e.g., a partner, a child under 18, or an elderly dependent). Read Maple’s Privacy Policy for more details. “Partner” means a person with whom the Insured is (a) legally married, (b) in a civil union, (c) in common law relationship, (d) live together in domestic partnership, or in an adult interdependent relationship and either have lived together for at least one (1) year or are together the parents of a child.

Virtual Healthcare by Maple is a non-contractual benefit and is subject to program availability.

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P.O. Box 4241, Station A
Toronto, ON M5W 5R3

416-883-5000 . Telephone
1-800-846-5970 . Toll free
[email protected]

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ivari is a member of Assuris. Assuris is the not for profit organization that protects Canadian policyholders in the unlikely event that their life and health insurance company fails. Details about Assuris protection are available at www.assuris.ca.

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