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          ivari
          200-5000 Yonge Street
          Toronto, Ontario M2N 7E9
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        • Are you a policyholder with ivari?
          Please use this mailing address for all policy-related correspondence

          Policy-related mailing address
          ivari
          P.O. Box 4241, Station A
          Toronto, ON M5W 5R3
        • Customer service
        • Toll free: 1-800-846-5970

          For general inquiries:
          [email protected]

          Need to send us something?
          Send requests securely
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  • ivari-Sagicor-logo-EN
  • Got a question?
  • Forms & guides
  • Company information
  • News
  • Contact us
  • Products
        • Insurance
          • Overview
          • Insurance planning
          • Universal life insurance
          • Term insurance
          • Critical illness insurance
          • Guaranteed Life and Simplified Life insurance
        • Value-added benefits
          • Maple Virtual Healthcare
        • Investments
          • Annuities
          • Inforce products
  • Resources
        • FAQ
          • How do I
          • Making a claim
          • The ivari claims experience
          • Payment options
          • Forms & guides
          • e-Signature guidelines
          • Good reads
        • Tools
          • ivari digital tools
          • My ivari
          • My Insurance View
          • Wellness quiz
          • Financial challenge quiz
          • Send documents
          • Online change forms
          • Mobile experience
        • Financial quick links
          • Fund facts & performance updates
          • Net Rates of Return and Prices
          • Fund code finder
          • Segregated fund financial statements
  • About ivari
        • Contact
        • Main reception
          416-883-5000

          Corporate mailing address
          ivari
          200-5000 Yonge Street
          Toronto, Ontario M2N 7E9
        • Policy-related contact
        • Are you a policyholder with ivari?
          Please use this mailing address for all policy-related correspondence

          Policy-related mailing address
          ivari
          P.O. Box 4241, Station A
          Toronto, ON M5W 5R3
        • Customer service
        • Toll free: 1-800-846-5970

          For general inquiries:
          [email protected]

          Need to send us something?
          Send requests securely
        • About us
          • Company information
          • News
          • Careers
          • New to ivari
          • Contact us


If you believe that you are the owner or represent the owner of property held by ivari or its predecessor companies and you wish to make an inquiry, you can contact ivari through one of the following methods:

  1. Email [email protected]; or
  2. Complete and submit the unclaimed property inquiry form along with 2 pieces of identification one of which is a piece of photo ID that establishes name, signature and date of birth.

If you are acting in a representative capacity, please submit a copy of the document that provides you with the authority to make the inquiry (for example, Power of Attorney).

ivari currently administers policies originally issued by the following insurers:

  • NN Life Insurance Company of Canada
  • MONY Life Insurance Company of Canada
  • Halifax Life
  • Commercial Life
  • Transamerica Occidental Life Insurance Company
  • Transamerica Life Canada

What we need


Prior to releasing the funds to any claimant, ivari must be satisfied as to the claimant’s identity and entitlement to the property. To establish the claimant’s identity, ivari requires 2 pieces of identification, one of which is a piece of photo ID that establishes name, signature and date of birth (if not provided with the inquiry). Additional documentations, such as the ones listed below, may be required:

  • a copy of documentation verifying property identification (for example, a copy of the policy/contract, a confirmation statement previously received from us)
  • Social Insurance Number

I’ve submitted an inquiry, what’s next?


Your inquiry will be investigated and a communication will be sent to you within five (5) business days to confirm whether ivari found a match to your claim inquiry. The claim process will commence after this confirmation. Should your claim be denied, you will be notified of our appeal process.

Need more help?


If this search is unsuccessful, you may obtain further assistance as follow:

For residents of British Columbia:

LEARN MORE ›

For residents of Quebec:

LEARN MORE ›

For residents of Alberta:

LEARN MORE ›

If you don’t know the name of the insurance provider, you can use the policy search service offered by the Canadian Life and Health Insurance OmbudService.

ivari logo

P.O. Box 4241, Station A
Toronto, ON M5W 5R3

416-883-5000 . Telephone
1-800-846-5970 . Toll free
[email protected]

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ivari is a member of Assuris. Assuris is the not for profit organization that protects Canadian policyholders in the unlikely event that their life and health insurance company fails. Details about Assuris protection are available at www.assuris.ca.

Copyright © 2025, ivari Holdings Inc. All rights reserved.

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