Starting in October 2021, persons insured under CI policies will have access to Virtual Healthcare by Maple, our new CI added-benefit provider. With Maple, persons insured under CI policies will have access to covered online general practitioner visits and an expert medical opinion service which will replace Advance Medical by Teladoc*. As both the Advance Medical by Teledoc and Virtual Healthcare by Maple benefits are non-contractual, this change will not impact the terms of your clients’ existing CI policies.
*Expert Medical Opinion Service requests that have already been initiated with Teladoc Health will continue to be handled by Teladoc Health until the request is complete.
Get the care you need with Maple
Maple allows persons insured under CI policies to get quick medical advice and treatment from a qualified medical professional without having to meet in-person. Persons insured under CI policies are able to:
1) Receive immediate medical care from a Canadian-licensed doctor online in under five minutes, accessible up to four times per year (per each insured). This free, easy-to-use service is available to the persons insured under CI policies and can be shared with their partner and eligible dependents**; and
2) Connect with specialist providers for expert medical opinions for a specified list of covered conditions.
Benefits of Virtual Healthcare by Maple:
Connect with a doctor in under five minutes
Get care around the clock, 24/7/365
Communicate via text, video, or audio
Receive advice, prescriptions, labs, and more
Manage and store your medical records
Obtain expert medical opinions from specialty providers
This free, easy-to-use virtual service is especially beneficial for:
Those currently without a doctor
Those who have trouble booking a timely appointment with their family doctor
Those looking for a complementary care service that enables them to take a proactive approach to their healthcare
Let your clients know about this new service today!
Now is a great time to reach out to clients who have a CI policy with ivari, or who may be a good candidate for a CI policy to let them know about all the ways that Virtual Healthcare by Maple can help them and their loved ones.
Share this brochure with your clients to help them learn more about their coverage and how to access Virtual Healthcare by Maple (FAQ included).
Virtual Healthcare by Maple is a non-contractual benefit and is subject to program availability.