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  • About ivari
        • Contact
        • Main reception
          416-883-5000

          Corporate mailing address
          ivari
          200-5000 Yonge Street
          Toronto, Ontario M2N 7E9
        • Policy-related contact
        • Are you a policyholder with ivari?
          Please use this mailing address for all policy-related correspondence

          Policy-related mailing address
          ivari
          P.O. Box 4241, Station A
          Toronto, ON M5W 5R3
        • Customer service
        • Toll free: 1-800-846-5970

          For general inquiries:
          [email protected]

          Need to send us something?
          Send requests securely
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eDelivery access granted

Are you an unpaid solicitor contracted with ivari? Great news! Advisors contracted as unpaid solicitors are now able to access and deliver policy contracts electronically through webcappow. This improvement not only provides full access to the eDelivery process, but also offers you a smoother, more seamless experience when doing business with ivari.

Visit our eDelivery page for a step-by-step video tutorial and job aids to guide you through this process.

Do more for your clients with webcappow

To further improve your experience with your clients, you can now view policyholder statements online in webcappow. To facilitate this improvement, as well as your new access to eDelivery, we’ve made the following changes in webcappow:

  1. The contract type on the Advisor information screen will change from “UNPAID SOLICITOR” to “SOLICITOR”. That means all solicitors will now be displayed the same way in webcappow.
    (Note for managing brokers: For a comprehensive listing of all your solicitor business, simply go to the advisor search screen and search the solicitor code for details.)

BEFORE

AFTER

  1. On the Policy information screen, the “Advisor code” previously reflected the managing broker code, and the solicitor code was shown separately below it. Now, the “Advisor code” will reflect the solicitor code, and the managing broker code will no longer be displayed.

BEFORE

AFTER

Published on: September 19, 2022

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P.O. Box 4241, Station A
Toronto, ON M5W 5R3

416-883-5000 . Telephone
1-800-846-5970 . Toll free
[email protected]

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ivari is a member of Assuris. Assuris is the not for profit organization that protects Canadian policyholders in the unlikely event that their life and health insurance company fails. Details about Assuris protection are available at www.assuris.ca.

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