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          200-5000 Yonge Street
          Toronto, Ontario M2N 7E9
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          P.O. Box 4241, Station A
          Toronto, ON M5W 5R3
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  • About ivari
        • Contact
        • Main reception
          416-883-5000

          Corporate mailing address
          ivari
          200-5000 Yonge Street
          Toronto, Ontario M2N 7E9
        • Policy-related contact
        • Are you a policyholder with ivari?
          Please use this mailing address for all policy-related correspondence

          Policy-related mailing address
          ivari
          P.O. Box 4241, Station A
          Toronto, ON M5W 5R3
        • Customer service
        • Toll free: 1-800-846-5970

          For general inquiries:
          [email protected]

          Need to send us something?
          Send requests securely
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A personalized, whole person approach for your health

Maple Healthcare

With Simply Simplified Issue and Simply Guaranteed Issue, policyholders and their eligible dependents* have access to covered primary care providers and mental health therapists through Maple, Canada’s leading virtual health care platform.

Benefits of Virtual Healthcare by Maple:

  • Connect with a doctor in minutes
  • Access care around the clock (up to 4 consultations annually)
  • Communicate via text, video, or audio
  • Receive advice, prescriptions, labs, and more
  • Manage and store your medical records
  • See a mental health therapist on-demand within 12 hours or book appointments with a provider of your choice

Maple resources

  • Maple for Simply SIGI Flyer
  • Simply SIGI Policyholder – Maple Guide
  • Maple for Simply SIGI FAQ

Maple health and wellness tips

How the end of Daylight-Saving Time Affects Your Mind and Body

Daylight Saving Time begins on the second Sunday in March and ends on the first Sunday in November when we go back to Standard Time. Even though it rolls around each year, it still takes getting used to. You get more sunshine in the evening during the spring and summer...

Read More

Virtual Healthcare by Maple is a non-contractual benefit and is subject to program availability. Products or services offered may be subject to change. Maple Corporation is the sole provider of Virtual. Healthcare Services available with Simply Simplified Issue and Simply Guaranteed Issue policies and ivari Critical Illness policies, ivari and its affiliates are not liable for the quality or availability of the products or services offered by Maple Corporation or any of its affiliates. Maple Corporation is not an agent or broker of ivari.

Mental health therapists include social workers. Mental health therapists are not able to diagnose medical illnesses or prescribe any medications as they are not medical doctors.

*Eligible dependents are anyone in the policyholder’s household for whom the policyholder is legally authorized to make healthcare decisions (e.g., a partner, a child under 18, or an elderly dependent). ”Partner” means a person with whom the policyholder is (a) legally married, (b) in a civil union, (c) in common law relationship, (d) live together in domestic partnership, or in an adult interdependent relationship and either have lived together for at least one (1) year or are together the parents of a child. Read Maple’s privacy policy for more details.

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P.O. Box 4241, Station A
Toronto, ON M5W 5R3

416-883-5000 . Telephone
1-800-846-5970 . Toll free
[email protected]

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ivari is a member of Assuris. Assuris is the not for profit organization that protects Canadian policyholders in the unlikely event that their life and health insurance company fails. Details about Assuris protection are available at www.assuris.ca.

Copyright © 2025, ivari Holdings Inc. All rights reserved.

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