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          200-5000 Yonge Street
          Toronto, Ontario M2N 7E9
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          P.O. Box 4241, Station A
          Toronto, ON M5W 5R3
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  • About ivari
        • Contact
        • Main reception
          416-883-5000

          Corporate mailing address
          ivari
          200-5000 Yonge Street
          Toronto, Ontario M2N 7E9
        • Policy-related contact
        • Are you a policyholder with ivari?
          Please use this mailing address for all policy-related correspondence

          Policy-related mailing address
          ivari
          P.O. Box 4241, Station A
          Toronto, ON M5W 5R3
        • Customer service
        • Toll free: 1-800-846-5970

          For general inquiries:
          [email protected]

          Need to send us something?
          Send requests securely
        • About us
          • Company information
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          • New to ivari
          • Contact us

We made it easier to escalate and report any Unusual Activity to ivari’s Compliance Department.

Reason for submitting a UAR to ivari

In keeping with ivari’s regulatory responsibilities under Financial Transaction and Report Analysis Center of Canada (FINTRAC) and other regulatory bodies, insurers must ensure all advisors acting on ivari’s behalf and distributing ivari products have an escalation platform to send an Unusual Activity Report (UAR) to ivari’s Compliance Department for investigation.

“Unusual activity” includes concerns about money laundering, terrorist financing, fraud, privacy, and/or market conduct.

To access the new Unusual Activity Report (UAR), take these steps:

  • On the webcappow homepage, under the Quick links section, we have added a new link for Unusual Activity Report
  • Click on the link, and it will bring you to the page where you can select the type of unusual activity.

For additional details check the Unusual Activity Report (UAR) process for a description of what your responsibilities are, and what steps to take.

ivari made updates to the Compliance & Legal page.

These include:

  • Updates to the Compliance Handbook for Advisors
  • Updates to the Anti-Money Laundering section
  • A new section on how to process and escalate Unusual Activity Reports to ivari

Published on: July 4, 2023

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P.O. Box 4241, Station A
Toronto, ON M5W 5R3

416-883-5000 . Telephone
1-800-846-5970 . Toll free
[email protected]

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ivari is a member of Assuris. Assuris is the not for profit organization that protects Canadian policyholders in the unlikely event that their life and health insurance company fails. Details about Assuris protection are available at www.assuris.ca.

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