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          416-883-5000

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          ivari
          200-5000 Yonge Street
          Toronto, Ontario M2N 7E9
        • Policy-related contact
        • Are you a policyholder with ivari?
          Please use this mailing address for all policy-related correspondence

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          ivari
          P.O. Box 4241, Station A
          Toronto, ON M5W 5R3
        • Customer service
        • Toll free: 1-800-846-5970

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          [email protected]

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When working with newcomers to Canada, it’s important to confirm your client’s immigration status early in the fact-finding process.

With students returning to campuses this fall, it’s a good time to review ivari’s immigration guidelines, as clients in Canada on a study permit are eligible only for T10 coverage.

Taking a few extra minutes early in the conversation to confirm a client’s residency, before applying, can help create a smoother application experience for both you and your client and ensure the client is matched with the right coverage.

Before submitting an application, be sure to:

✔️ Confirm the client’s immigration status
Ask whether the client holds a study permit, work permit, permanent resident status, or another eligible status.

✔️ Review supporting documentation
Verify that the immigration documents provided match the client’s current status.

✔️ Recommend the appropriate product
If the client holds a study permit, ensure the recommendation is limited to T10.

✔️ Submit required documentation with the application
Including immigration documents upfront can help streamline the underwriting process.

✔️ Check the latest immigration guidelines
Before submitting an application, review the current guidelines to confirm eligibility requirements.

Need a refresher? Review the latest Immigration guidelines before submitting your next application involving a client who is new to Canada.

Published on: August 27, 2026

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P.O. Box 4241, Station A
Toronto, ON M5W 5R3

416-883-5000 . Telephone
1-800-846-5970 . Toll free
[email protected]

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ivari is a member of Assuris. Assuris is the not for profit organization that protects Canadian policyholders in the unlikely event that their life and health insurance company fails. Details about Assuris protection are available at www.assuris.ca.

Droits d’auteur © 2026, ivari Holdings Inc. Tous droits réservés.

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