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          200-5000 Yonge Street
          Toronto, Ontario M2N 7E9
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          P.O. Box 4241, Station A
          Toronto, ON M5W 5R3
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          [email protected]

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As of September 18, 2023, all billing notices (Notice of payment due, Payment overdue, and Final notice – policy lapsed) will be uploaded as eNotifiations in webcappow for advisors and distributors.

Billing notice enhancements

The chart below outlines the changes to process in red:

Item When sent To who
Notice 1 – Notice of payment due 30 days before due date Client (myivari or mail)
Advisor & MGA via eNotification
Notice 2 – Important notice – payment overdue 15 days after due date (Day 15) Client (myivari or mail)

Advisor & MGA via eNotification

 

Notice 3 – Final notice – policy lapsed 1-2 days after the end of the 31 day grace period (Day 32-33) Client (myivari or mail)
Advisor & MGA via eNotification

Additional notes:

  • Any policy that has an overdue premium will appear on the Advisor/MGA’s Overdue Premium Report and on the Outstanding Premiums tab on webcappow report after Day 1—this has not changed
  • Advisors need to be opted in for inforce letter notifications to receive these notifications
  • eNotifications will be included in daily consolidated notifications providing they are subscribed to in force policy notifications
  • Notice 2 and 3 are not applicable to UL policies as those have shortage notifications that were always sent to the Advisor/MGA via eNotification

Published on: September 29, 2023

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P.O. Box 4241, Station A
Toronto, ON M5W 5R3

416-883-5000 . Telephone
1-800-846-5970 . Toll free
[email protected]

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ivari is a member of Assuris. Assuris is the not for profit organization that protects Canadian policyholders in the unlikely event that their life and health insurance company fails. Details about Assuris protection are available at www.assuris.ca.

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