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          200-5000 Yonge Street
          Toronto, Ontario M2N 7E9
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          ivari
          P.O. Box 4241, Station A
          Toronto, ON M5W 5R3
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  • Got a question?
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  • Contact us
  • Products
        • Insurance
          • Overview
          • Insurance planning
          • Universal life insurance
          • Term insurance
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          • Guaranteed Life and Simplified Life insurance
        • Investments
          • Annuities
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        • Value-added benefits
          • Maple Virtual Healthcare
  • Resources
        • FAQ
          • How do I
          • Making a claim
          • The ivari claims experience
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          • Forms for clients
          • e-Signature guidelines
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          • ivari digital tools
          • My ivari
          • My Insurance View
          • Wellness quiz
          • Financial challenge quiz
          • Send documents
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          • Mobile experience
        • Financial quick links
          • Fund facts & performance updates
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          • Fund code finder
          • Segregated fund financial statements
  • About ivari
        • Contact
        • Main reception
          416-883-5000

          Corporate mailing address
          ivari
          200-5000 Yonge Street
          Toronto, Ontario M2N 7E9
        • Policy-related contact
        • Are you a policyholder with ivari?
          Please use this mailing address for all policy-related correspondence

          Policy-related mailing address
          ivari
          P.O. Box 4241, Station A
          Toronto, ON M5W 5R3
        • Customer service
        • Toll free: 1-800-846-5970

          For general inquiries:
          [email protected]

          Need to send us something?
          Send requests securely
        • About us
          • Company information
          • News
          • Careers
          • New to ivari
          • Contact us

We offer a variety of ways for you to send documents to ivari because we know that one size doesn’t always fit all. However, ivari’s Message centre in webcappow is the best way to send documents and the most efficient way for you to manage those documents.

Let’s look at the Top 5 reasons why you should use the Message centre in webcappow:

1. Fast and secure submission

Sending documents using the Message centre is the fastest and most secure way to submit paperwork directly to ivari and to ensure that those documents reach the right department.

2. Better protection for sensitive information

Documents sent to ivari can contain sensitive personal information about your client. Sending these documents by email or mail can endanger your client’s security if an incorrect email address is used or if mail gets lost or delivered to the wrong area. The Message centre in webcappow eliminates this security risk because everything uploaded is transferred securely, straight to ivari.

3. Faster processing and workflow

Documents go directly to the right team, speeding up review and reducing manual handling. Email submissions require multiple touchpoints – reviewing, sorting and routing before they reach the right place.

4. Everything in one place

Everything is kept in one place, making it easier for you to follow up and helping ivari process documents more quickly.

5. Confirmation and easier follow-up

You have clearer visibility that your documents were submitted, so follow-ups are easier and there’s less back-and-forth.

Get your clients onboard today!

Clients can access our easy-to-use Send Documents tool on ivari.ca or they can send documents through the My ivari portal. When you guide your clients to use these online tools, you’re helping them choose a faster, more secure way to submit paperwork. It helps reduce delays, improves visibility, and keeps everything moving smoothly from submission to processing.

And, when your client sends documents to ivari using the My ivari portal, they can reference what was uploaded and when, instead of wondering if an email was received or routed correctly.

Additional resources:

  •  Discover ivari’s enhanced message centre and new interactive dashboards in webcappow.
  •  Enhance the client experience with the new My ivari registration and navigation guide.

Disclaimer

This article is intended for general information purposes only and should not be considered specific advice, nor is it a substitute for advice from a qualified professional. The article may contain information obtained from third-party sources. While reasonable efforts have been made at the time of publication to ensure that the contents of this article have been derived from reliable and accurate sources, including third party sources, ivari provides the information “as is” and ivari does not warrant the accuracy or completeness of the information contained herein.

Neither ivari nor its affiliates, officers, employees or any other person accepts any liability whatsoever for any direct, indirect or consequential loss arising from any use or reliance on the information or opinions contained herein.

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P.O. Box 4241, Station A
Toronto, ON M5W 5R3

416-883-5000 . Telephone
1-800-846-5970 . Toll free
[email protected]

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ivari is a member of Assuris. Assuris is the not for profit organization that protects Canadian policyholders in the unlikely event that their life and health insurance company fails. Details about Assuris protection are available at www.assuris.ca.

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