



{"id":39199,"date":"2022-04-14T10:00:56","date_gmt":"2022-04-14T14:00:56","guid":{"rendered":"https:\/\/ivari.ca\/?page_id=39199"},"modified":"2026-03-10T14:40:14","modified_gmt":"2026-03-10T18:40:14","slug":"lapproche-ivari-en-matiere-de-reglement","status":"publish","type":"page","link":"https:\/\/ivari.ca\/fr\/ressources\/faq\/lapproche-ivari-en-matiere-de-reglement\/","title":{"rendered":"L&rsquo;approche ivari en mati\u00e8re de r\u00e8glement"},"content":{"rendered":"<div class=\"wpb-content-wrapper\"><p>[vc_row css=\u00a0\u00bb.vc_custom_1633110907975{background-position: center !important;background-repeat: no-repeat !important;background-size: cover !important;}\u00a0\u00bb el_id=\u00a0\u00bbpost-banner\u00a0\u00bb][vc_column][vc_row_inner content_placement=\u00a0\u00bbbottom\u00a0\u00bb css=\u00a0\u00bb.vc_custom_1653586754229{background-image: url(https:\/\/ivari.ca\/files\/couple-looking-at-paperwork-copy.jpg?id=39472) !important;background-position: center !important;background-repeat: no-repeat !important;background-size: cover !important;}\u00a0\u00bb el_class=\u00a0\u00bbpost-banner\u00a0\u00bb][vc_column_inner el_class=\u00a0\u00bbimage-row-text-column\u00a0\u00bb width=\u00a0\u00bb2\/5&Prime;][vc_column_text]<\/p>\n<h1>\t\t\t<span id=\"typedjs7\" class=\"animated-typed-js-shortcode \"><\/span>\n\t\t\t<script>\n\t\t\tvar typedjs7 = new Typed('#typedjs7', {\n\t\t\t\tstrings: [\"L&rsquo;approche ivari en mati\\u00e8re de r\\u00e8glement\"],\n\t\t\t\ttypeSpeed: 80,\n\t\t\t\tbackSpeed: 50,\n\t\t\t\tbackDelay: 500,\n\t\t\t\tstartDelay: 1000,\n\t\t\t\tloop: false,\n\t\t\t\tloopCount: 0,\n\t\t\t\tfadeOut: false,\n\t\t\t\tfadeOutDelay: 500,\n\t\t\t\tsmartBackspace: true,\n\t\t\t\tshuffle: false,\n\t\t\t\tshowCursor: true,\n\t\t\t\tcursorChar: \"|\"\n\t\t\t});\n\t\t\t<\/script>\n\n\t\t<\/h1>\n<p>[\/vc_column_text][\/vc_column_inner][vc_column_inner width=\u00a0\u00bb3\/5&Prime;][\/vc_column_inner][\/vc_row_inner][\/vc_column][\/vc_row][vc_row el_id=\u00a0\u00bbpage-subheader\u00a0\u00bb][vc_column][vc_column_text]L\u2019\u00e9quipe du Service des r\u00e8glements d\u2019ivari, constitu\u00e9e de sept experts en sinistres chevronn\u00e9s, traite toutes les r\u00e9clamations pr\u00e9sent\u00e9es en vertu des contrats d\u2019assurance vie et de placement.[\/vc_column_text][\/vc_column][\/vc_row][vc_row el_class=\u00a0\u00bbivari-row\u00a0\u00bb][vc_column][vc_column_text css=\u00a0\u00bb\u00a0\u00bb]<\/p>\n<h2>Traitement des demandes (pour les produits Vie)<\/h2>\n<p>Nous continuons \u00e0 honorer les engagements que nous avons pris envers nos titulaires de police. En 2025, nous avons approuv\u00e9 plus de 99 % des demandes de r\u00e8glement au titre des polices d\u2019assurance vie.[\/vc_column_text][vc_single_image image=\u00a0\u00bb39200&Prime; alignment=\u00a0\u00bbcenter\u00a0\u00bb][vc_column_text]<\/p>\n<ul class=\"simple-list-1\">\n<li><b>Envoi d\u2019une notification \u00e0 ivari concernant une demande de r\u00e8glement <\/b>\u2012 L&rsquo;expert(e) en sinistres passe en revue la ou les polices pour en savoir plus sur la couverture et communique avec la personne qui a soumis la demande pour lui faire part des exigences en mati\u00e8re de r\u00e9clamations. Des documents additionnels lui seront demand\u00e9s si la demande est pr\u00e9sent\u00e9e durant la p\u00e9riode d&rsquo;incontestabilit\u00e9.<\/li>\n<li><b>R\u00e9ception par ivari des documents exig\u00e9s<\/b> \u2012 Tous les documents ainsi obtenus font l&rsquo;objet d&rsquo;une \u00e9tude par l&rsquo;expert(e) en sinistres. D&rsquo;autres documents pourraient \u00eatre exig\u00e9s. \u00c0 l\u2019occasion, l\u2019\u00e9quipe des R\u00e8glements peut avoir recours aux services d\u2019un tiers enqu\u00eateur pour recueillir de l\u2019information suppl\u00e9mentaire.<\/li>\n<li><b>Examen de la demande<\/b> \u2012 L&rsquo;expert(e) en sinistres proc\u00e8de \u00e0 l\u2019\u00e9valuation de tous les renseignements recueillis et prend une d\u00e9cision concernant la demande.<\/li>\n<\/ul>\n<p><strong>Notre brochure vous explique les diff\u00e9rents types de demandes et les formulaires sp\u00e9cifiques \u00e0 remplir.<\/strong>[\/vc_column_text][vc_btn title=\u00a0\u00bbBrochure &#8211; Demandes de r\u00e8glement\u00a0\u00bb color=\u00a0\u00bbblue\u00a0\u00bb link=\u00a0\u00bburl:%2Ffiles%2FLP1545FR.pdf|target:_blank\u00a0\u00bb][\/vc_column][\/vc_row]<\/p>\n<\/div>","protected":false},"excerpt":{"rendered":"<p> L\u2019\u00e9quipe du Service des r\u00e8glements d\u2019ivari, constitu\u00e9e de sept experts en sinistres chevronn\u00e9s, traite toutes les r\u00e9clamations pr\u00e9sent\u00e9es en vertu des contrats d\u2019assurance vie et de&#8230;<\/p>\n","protected":false},"author":2,"featured_media":0,"parent":38403,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"_acf_changed":false,"_searchwp_excluded":"","footnotes":""},"query_groups":[],"class_list":["post-39199","page","type-page","status-publish","hentry"],"acf":[],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v27.2 - 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